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VOCORD АСО is a system designed for mass mailing of audio and text messages to an unlimited number of subscribers.

The alerts can be delivered over any communications channels:

  • Digital and analog phone lines
  • Mobile networks (via sms)
  • Computer networks (via e-mail)
  • Electronic pager

Range of application

  • Operating emergency alert on the shop floor or within the enterprise
  • Quick ambulance crew or undercover men warming
  • Distribution of informative and advertisement messages to subscribers, customers, etc

VOCORD ACO system guarantees improvement of response operativeness, operational efficiency and a safety level in government and business structures such as:

  • First responders: the Ministry for Civil Defence, Emergencies and Disaster Response, the Ministry of Internal Affairs, Emergency Medical Service, etc
  • Dispatch services
  • Manufacturing enterprises, factories
  • Transport nodes, frontier services
  • Service providers
  • Situation rooms

Operating principle

Where it is necessary to alert subscribers operatively, a VOCORD АСО operator chooses a required message type and a transmission method – via audio alarm, e-mail or SMS – and informs all subscribers by pressing one button. The alerts can be sent out both automatically and manually, according to schedule.

Even though an emergency situation occurred out of hours, the system allows the operator of sending messages via a standard telephone – by calling the special number and dialing the specified (programmed) numeric character set.

The alerts can be sent out to separate subscribers as well as to subscriber lists according to dispatch priorities.

A single VOCORD АСО server can notify over 480 channels. In near instantaneous uploading messages this means that using 1 VOCORD АСО server you can notify several thousands of subscribers in the space of 5 minutes.

The system supports full-featured remote access via web interface.

Interface

  • Simultaneous notification – up to 480 channels per server
  • Audio data translation over any communications channels supporting TCP/IP protocol
  • Simultaneous sending of notification via different ways: audio alarm, e-mail or SMS
  • Recording of subscribers’ answers (for analog phone lines)
  • Message delivery reports (status message – message received/unreceived)
  • Automatic statistical report generation
  • Flexible setting of subscriber’s attributes: communications establishment and date and time reference
  • Notification distribution prioritizing
  • Automatic notification according to schedule
  • Full-featured remote access
  • Open interface for integration with other applications and databases
  • Multilevel security system
  • Event logging
  • Various notification scenarios


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1. E1 stream capture boards.

VOCORD ACO system uses PExE1 boards for handling E1-stream and notification via digital communication channels. Boards PE1E1, PE2E1, PE3E1, and PE4E1 are rated for handling 1, 2, 3, and 4 E1-streams, correspondingly. Using PE1E1 board you can maintain notification via 60 channels simultaneously, using PE4E1 board – via 480 channels.

2. VOCORD T8 boards.

Boards for notification via analog phone lines. One T8 board is rated for simultaneous notification via 8 analog lines.

3. SW АСО Server.

Software for system servers. Coming with boards.

4. SW АСО Client.

Software for operators’ workstations. Coming with boards.

Parameter
Setting
Data transmission channels
Analog and digital phone lines, cellular networks (GSM), computer networks (TCP/IP)
Types of audio stream compression G.711, G.723, G.728, G.729a, G.729b, G.723.1, G.726; GSM 6.10, GSM-HR, GSM-EFR, GSM-AMR
Supported digital data communication protocols including DECT Alcatel, Avaya, Bosch, eOn Communications, Millenium, Ericsson, Inskratel, LG, Mitel, Informtechnika, NEC, Nitsuko, Nortel, Panasonic, Samsung, Siemens, Tadiran, Telrad, Teltronics
Supported OSs Windows 7, Windows 2000, Windows XP, Windows 2003

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